I’ve recently (well for a few months now) received some really poor customer service from a well known rentals by post company in the UK. I’m not going to go into the details here, nor am I going to name and shame – it’s not my style. I see this as an opportunity to learn [...]

Before I begin, I’d like to clear up the meaning of the word love in this post. I’m not talking about romantic love (i.e. between two consenting adults/people), I’m referring to the feeling that is present in us all when all negative emotions (e.g. fear, guilt) are removed.
I’ve always noticed that there are many times [...]

I’ve been a bit busy of late, looking for a new web hosting company and have finally gotten around to making the switch. This last few days has left me feeling intensely impatient! There’s one hour where the website will appear normally and then another hour when nothing comes up at all.
It reminded me [...]

Travelling home this evening I was listening to the radio and the presenter came on and said… “It’s been the worst August in 49 years”. Now, I’m pretty sure he was referring to the weather here in the UK, but it’s a really great example of how easily you can be misundersood.
I found myself asking [...]